Curiosity Killed the Cat, but Saved the Sales Rep [Sales]


This article was published by Sales Summit and curated by Closer Spot. Be sure to check out other Closer Spot news and advice to help you win more business.

By mattsunshine@csscenter.com (Matt Sunshine)

Ask-Questions-in-Sales-Meetings

Have you ever noticed how many questions little kids ask? Every parent has a story to tell about the funny or embarrassing questions their kids have asked at the most inopportune times, all those occasions their child has scrunched up their little face and asked, “Why is Grandma so wrinkly?” or “Why do we have to go to school every day?” or “Why do I have to eat those gross green things?” If you don’t take control of the conversation, the third degree can go on indefinitely—because the curiosity in children is limitless!

Somewhere on the journey from childhood to adult professional, though, much of that unfettered curiosity gets left behind. I would argue that we have become a society of head-nodders where people are often afraid they’ll look dense if they ask a question. You’ve seen it—people nodding in agreement, as if they completely understand, when you are certain they don’t. Their fear of losing the respect of others actually keeps them from learning.

As we grow up, we naturally become more self-conscious, so much of this may be related to those normal insecurities. Or, who knows, maybe all those times our parents said, “Stop asking so many questions!” curbed a bit of our inquisitiveness. Or maybe expressions like “curiosity killed the cat” have actually impacted our innate desire to pry.

Source:: The Center For Sales Strategy

      

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